Last updated: September 16, 2026
Information we collect
When you contact Pinnacle Home Services, we may collect your name, email address, phone number, service interest, location, project details, and any other information you provide. Our website may also collect technical information such as your device type, browser, IP address, referring page, pages visited, and campaign parameters.
How we use information
We use information to respond to inquiries, evaluate and schedule requested services, prepare estimates, communicate about projects, operate and secure the website, measure website performance, and improve our marketing and services.
Forms, scheduling, and communications
Website inquiries are submitted through Fluent Forms and delivered through our Microsoft 365 email account. Appointment scheduling is provided through Cal.com. Information submitted through these services is also subject to the applicable provider’s privacy practices.
Analytics and cookies
We use Google Analytics and related Google tags to understand how visitors find and use the website and to measure actions such as form submissions, phone or email link clicks, and scheduling activity. These services may use cookies or similar technologies. Your browser settings may allow you to block or delete cookies.
How information is shared
We may share information with service providers that help us host, secure, analyze, communicate through, and operate the website, or when disclosure is required by law. We may also share information with contractors or project partners when needed to evaluate or perform a service you requested.
Data retention and security
We retain information for as long as reasonably needed for customer service, business records, legal obligations, dispute resolution, and security. We use administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You may ask us to review, correct, or delete personal information we hold about you, subject to legal and operational recordkeeping requirements. You may also ask us to stop nonessential marketing communications.
Contact us
For privacy questions or requests, email hello@pinnaclehomeservices.com or call 469-252-8320.